Our New Patient Forms are now available for download so that you can complete your form at your convenience. This gives you the time you need to carefully review our policies and procedures outside of the office and makes your first visit easy. Click on the link below to download the form, print it out and bring it to your first appointment.
Emergency coverage is available 24 hours a day, seven days a week. During office hours call 860-657-5533. 24-hour emergency voice mail is immediately forwarded to Dr. Hagopian’s cellular phone: (860) 871-2294.
Your First Appointment
The first appointment begins with a consultation with Dr. Hagopian to discuss your medical and dental history, your expectations of our services as well as our philosophy of practice.
Thereafter, a thorough examination of your mouth takes place, including head and neck cancer screening, temporomandibular joint examination, detailed examination of the teeth, soft tissue, supporting structures, alignment, bite and more.
A complete set of x-rays are taken and models of your mouth are made, if necessary.
Based upon your periodontal health,your will be given a subsequent appointment of appropriate length for your teeth to be cleaned by our licensed dental hygienist. She will expose you to the latest theories and techniques for controlling dental disease.
All of the information gathered is compiled and evaluated, and a plan is drawn up not only for immediate needs, but for long term objectives also.
All options with cost estimates are discussed. We believe in firm mutual understanding as a basis for successful treatment.
Payment is required at the time services are performed to help reduce billing and accounting costs. For your convenience, we accept Visa, Mastercard, and Discover. Other financial arrangements are available when extensive dental care is necessary, or when the dentistry performed exceeds your budget or insurance benefits. We will be sensitive to your financial circumstances within the framework of sound business practices.
Our office will do everything possible to help you understand and maximize your dental insurance benefits. In this regard we offer the following tips:
Please bring along your dental insurance card and a claim form with the patient’s portion completed and signed where appropriate.
Take advantage of the pre-treatment estimate feature for more extensive dental treatment, as your insurer will provide the amount that they will cover prior to advanced treatment.
Remember that excepting preventive and diagnostic services most plans pay only a portion of your fee. You are responsible for payment as your insurance plan is a contract between you and your insurance company.
Patient Comfort and Protection & Comfort
One of our highest priorities is to make our office a warm and comfortable place to have dentistry performed.
Inherent in this concept is the respect of the individual by our staff on all levels including personality type, privacy, predictable scheduling, excellent communication skills, outstanding local anesthesia techniques, and fantastic background music.
We strive to make our office a predictable experience that fosters regularly scheduled optimum preventive dental care.
Infection control is a top priority and exceeds Occupational, Safety and Hazard Administration (OSHA) regulations.
Central to the idea of patient protection is autoclave sterilization and the use of barriers like gloves, masks, protective eyewear, surgical gowns and rubber dam intraoral isolation techniques.
Biweekly spore testing guarantees optimum performance of the sterilizer and maintains the highest level of sterility.
All dental instruments are sterilized after each patient. All treatment rooms are surface disinfected after each patient.